Privacy Policy

Caution Tape Robotics Club and STEM 4K Education Group Inc. (collectively, "we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, enroll in our programs, or otherwise interact with us.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. By using our services, you consent to the practices described in this policy.

Personal Information You Provide:
- Contact information (name, email address, phone number, mailing address)
- Student information (name, age, grade level, school)
- Parent/guardian information
- Payment and billing information
- Emergency contact information
- Medical information relevant to program participation (allergies, conditions)
- Photos and videos (with consent) for program documentation

Information Collected Automatically:
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, time spent, navigation patterns)
- IP address and approximate location
- Cookies and similar tracking technologies

Information from Third Parties:
- Competition registration data from robotics organizations (VEX, FIRST)
- Payment processing information from payment providers

We use the information we collect to:
- Process enrollment and registrations
- Deliver educational programs and services
- Communicate about classes, schedules, and updates
- Process payments and manage billing
- Register students for competitions
- Ensure student safety and well-being
- Improve our programs and services
- Send promotional communications (with your consent)
- Comply with legal obligations
- Analyze website usage and optimize user experience
- Prevent fraud and protect our services

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for website functionality, such as remembering your language preference.

Analytics Cookies: Help us understand how visitors interact with our website. We use Google Analytics to collect anonymized usage data.

Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness. You can opt out of personalized advertising.

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

We may share your information with:

Service Providers: Third parties who assist with payment processing, email delivery, website hosting, and analytics. These providers are contractually obligated to protect your information.

Competition Organizations: When registering students for competitions, we share necessary information with organizations like the Robotics Education & Competition Foundation (RECF) and FIRST.

Legal Requirements: When required by law, court order, or government request, or to protect our rights, safety, or property.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

Our services are designed for students, including children under 13. We take children's privacy seriously:

- We require verifiable parental consent before collecting personal information from children under 13
- Parents/guardians can review, modify, or delete their child's information
- We collect only information necessary for educational purposes
- We do not use children's information for behavioral advertising
- We implement appropriate safeguards to protect children's data

If you believe we have collected information from a child without proper consent, please contact us immediately.

We implement appropriate technical and organizational measures to protect your information:

- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments and updates
- Employee training on data protection
- Incident response procedures

While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

We retain personal information for as long as necessary to:

- Fulfill the purposes described in this policy
- Maintain student records for educational and competition history
- Comply with legal obligations
- Resolve disputes and enforce agreements

Student records are typically retained for seven (7) years after the last program participation. You may request deletion of your information, subject to our legal retention requirements.

Under Canadian privacy law, you have the right to:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to legal exceptions.

Withdrawal of Consent: Withdraw consent for certain processing activities.

Complaint: File a complaint with the Office of the Privacy Commissioner of Canada.

To exercise these rights, contact us using the information below. We will respond within 30 days.

Your information may be transferred to and processed in countries other than Canada, including the United States (for services like website hosting and analytics).

When transferring data internationally, we ensure appropriate safeguards are in place, including contractual protections compliant with Canadian privacy requirements.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will:

- Update the "Last Updated" date
- Provide notice through our website or email
- Obtain fresh consent where required

Your continued use of our services after changes indicates acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Caution Tape Robotics Club
A division of STEM 4K Education Group Inc.

Privacy Officer
Email: info@cautiontape.ca
Phone: 289-426-0839
Address: 205 Riviera Drive, Unit 2, Markham, ON L3R 5J8, Canada

For complaints not resolved to your satisfaction, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.